Shipping Policy

At Nexora, we ensure fast, reliable, and secure delivery across the United Arab Emirates. Our goal is to provide a seamless shopping experience from checkout to your doorstep.

📦 Delivery Coverage

We currently deliver across all Emirates in the UAE, including Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah.

🚚 Delivery Time

Processing Time: 24 hours (excluding Sundays and Public Holidays).
Delivery Time: 1–3 working days.
Orders are processed quickly to ensure you receive your items as soon as possible.

💸 Shipping Charges

FREE Delivery on most orders.
No hidden fees. * Any specific shipping charges (if applicable for remote areas) will be clearly shown at checkout.

💵 Cash on Delivery (COD)

We offer Cash on Delivery (COD) for your convenience:

Pay only when you receive your order at your doorstep.
Please keep the exact amount ready for the delivery rider.
Ensure your phone is active for confirmation and delivery coordination.

📞 Order Confirmation

Our team may contact you via Phone or WhatsApp to confirm your order details.
Please note: Orders that are not confirmed via phone may be cancelled to prevent fraudulent bookings.

📍 Address Accuracy

To ensure timely delivery, please provide:

A complete and correct delivery address (Building name, Street, Area).
A valid and active UAE phone number.
We are not responsible for delays or failed deliveries due to incorrect or incomplete information.